The current privacy policy is listed on the Company’s External Website. Goodwill of Central & Northern Arizona (“GCNA”) and its affiliated entities (collectively, the “Company”) is committed to protecting the privacy of personal data that we maintain about our customers. In compliance with the EU General Data Protection Regulation (GDPR), we would like to ensure that people will continue to receive information about upcoming Goodwill events and promotions.
The Company is committed to safeguarding Customer privacy.
This Privacy Policy describes how Customer Personal Data is collected, used, and shared by The Company when visiting our website, www.goodwillaz.org, when communications are sent or received from The Company, or when a service the Company offers is used.
The Company collects shopper, donor, and job seeker personal data. This information is to provide promotions, discounts, and services. More detailed information is below.
Type of Personal Data | How We Use Personal Data |
---|---|
Contact Information: We collect the contact details that customers provide to us, such as name, address, phone number, email. | We use this information for several purposes, including contacting individuals about services they have requested from the Company; communicating and facilitating home pick-up and donation drive services; providing career services; providing information about employment opportunities and our hiring process, and sending information about our organization, among other things. |
Donation and Payment Information: When donations are made through our website, or when payments are made in our stores, we collect information necessary to process the donation or payment, including contact details and payment card information. | We use this information to receive donations and to process payment. We may also be required by law to collect this information. |
Job Search & Application Information: When applying for a job with us or with a third party through the career services we offer, individuals are given the opportunity to provide information about themselves and their previous employment experiences. This information can include age, location, gender, education experience, language preferences, veteran status, eligibility to work, ethnicity, and employment preferences. Individuals may also choose to provide information about specific employment considerations that they would prefer to be considered for in a job search, such as sensory impairments, housing status, or literacy. An option to provide a headshot is also available. | When applying for a job with the Company, we use this information to evaluate job application for employment with us. When people use the Company’s career services, included but not limited to, Career Center resources, Career Center Kiosks, or events hosted by the Company or community partners, to apply for employment with a third party, we use this information to find and match individuals with employment opportunities and training opportunities that meet individual’s preferences and needs. |
Cookies and tracking: We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. | We use this information to ensure our website operates efficiently. For example, we use Google Analytics to help us understand how our visitors use the Site–Individuals can read more about how Google uses Personal Information here, and Individuals can also opt-out of Google Analytics. We use this information to ensure our website operates efficiently. For example, we use Google Analytics to help us understand how our visitors use the Site– Individuals can read more about how Google uses Personal Information here, and can also opt-out of Google Analytics here. |
Email Interconnectivity: If individuals receive email from us, we may use certain tools to capture data related to when the message is opened and any links or banners clicked on by the individual. | We use this information to understand how individuals interact with our communications. |
Feedback/Support: If an individual provides us feedback or contacts us for support we will collect their email address, as well as any other content that they send to us, in order to reply. | We use this information in order to receive, and act upon, their feedback or issues. |
Mailing List: When an individual signs up for one of our mailing lists we collect their email address or postal address. | We share information about our services with individuals that consent to receive such information. |
Mobile Devices: We collect information from their mobile device such as unique identifying information broadcast from their device when visiting our website. | We use this information to identify unique visitors and understand how users interact with us on their mobile devices. |
Surveys: When individuals participate in a survey we collect information that they provide through the survey. If the survey is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of their information. | We may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for organizational research. We use such information to best ensure a positive experience for our shoppers, donors, and job seekers. |
Website Interactions: We use technology to monitor how individuals interact with our website. This may include which links they click on, or information that they type into our online forms. This may also include information about their device or browser. | We use this information to understand how individuals interact with our website to better improve it, and to understand their preferences and interests in order to select offerings that they might find most useful. We also use this information to detect and prevent fraud. |
Web Logs: We collect information, including the individual’s browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. | We use this information to monitor our networks and the visitors to our website. |
We collect Personal Data about an individual in a variety of ways depending on how they interact with us and our website and services, including:
Data Subjects can make the following choices regarding their Personal Data:
For assistance exercising any of these choices concerning Personal Data, an individual can submit a request to the Company’s “Contact Us” form on www.goodwillaz.org.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
We do our best to keep Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify people if there is a threat to their rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If an individual has an account with us, note that they have to keep their username and password confidential.
The following additional information relates to our privacy practices:
For any questions related to this policy we can be contacted in writing at:
LegalAndCompliance@goodwillaz.org
2626 W Beryl Ave,
Phoenix, AZ 85021
We reserve the right to make changes to this privacy policy.
Last modification was made on November 6, 2024.
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